FAQs

Please refer to our section 'How it works'.

Knoee is compatible with an extensive list of phones. Please refer to our section 'Compatible phones' to check if your phone is listed. If it is not listed, please use the 'contact' page to mail us your phone make and model number, and we will check and revert back to you.

Unfortunately, not at this time. Though we would love to, there are technology constraints that do not allow us to do so. We are working on it and hope to come up with a solution soon. For updates, please stay tuned on our social media pages. We appreciate your interest in Knoee.

Knoees can be shared as long as those you are sharing with have a compatible phone and have downloaded the free Knoee app. Do note that two phones cannot connect to one Knoee simultaneously, many Knoees may be connected to one phone at a time. If you are purchasing a Knoee many-pack and would like to give away some of the Knoees, please feel free to do so!

Connect is when a Knoee is paired with one phone and the button on the Knoee is used for a function on the phone like activating the camera for taking a selfie, etc. Locate is the non-pairing mode that does not allow for any functions to be done using the button on the Knoee but just locate the Knoee.

We are still in the process of increasing the functions, though a few are already in place. For instance, you can use the button to control the phone’s camera to take a selfie, to play music on your phone, contact your favorite person and also make PowerPoint and Keynote presentations on your Mac-book.

Knoee app allows you to locate as many of your things as you like.

One Knoee can be located by many phones. For example, both you and your spouse can simultaneously locate your car keys or tv remote.

Knoees are used to locate your belongings. We do not advise them to be used on humans. If you are looking at protecting your family members and friends, we recommend you to look into live GPS tracking services instead.

Beyond the price of the Knoee, there are no other charges applicable. The Knoee app can be downloaded for free from Apple's App Store or the Google Play Store.

With normal use, the battery will last up to as advised on the products page. The batteries can all be replaced and are available at local electronics or timepieces stores.

If your batteries are dead, please use the 'contact' page to send us a message, and a support representative will be in touch for the same.

Knoees are water-resistant, not waterproof. They can't be submerged in water but are able to withstand light moisture.

The range and proximity alert features will ensure that you do not lose your Knoee ever. You will receive alerts from your Knoee in three instances; when it has gone out of range either specified or the normal Knoee range, when it comes back into range and when you mark it lost and it is recovered using Crowd GPS

A Knoee has a range of 150 feet, but it also depends on the interference from the environment. It may have a longer range outside compared to indoors.

When a Knoee goes out of the range, you will get an alert stating so. If there are other Knoee users in the vicinity, their Knoee app can still alert you for your thing without bothering them.

Though an Internet connection is not necessary there are benefits of being connected to it. First, any changes in settings that you make to a Knoee will get saved on the Knoee cloud. Second, with the help of the Internet, the app can utilise the GPS service on your phone that will accurately point out the Knoees last seen location on the map. Without Internet only the last seen date and time would be recorded. Third, an Internet connection enables Crowd GPS.

When you mark an item as 'lost', the entire Knoee community of users will anonymously and securely help you find your thing. If another Knoee user passes within range of your thing, you will receive an alert and a pinned notification on your map. With this feature, your search is expanded to any part of the world. The more family and friends in the Knoee community, the better the chances of finding your things are!